Privacy Policy
Last updated: January 5, 2026
At Document AI Portal ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you use our document processing platform and related services.
1. Information We Collect
We collect information to provide and improve our Service:
1.1 Information You Provide
- Account Information: Name, email address, and profile picture (via Google Auth).
- Document Data: Files you upload for processing and the extracted data metadata.
- Payment Information: Billing details collected by our payment processor (Stripe). We do not store credit card numbers directly.
1.2 Information Collected Automatically
- Usage Data: Pages visited, features used, and document processing metrics.
- Device Information: Browser type, operating system, and IP address.
- Cookies: Session and authentication cookies necessary for the app to function.
2. How We Use Your Information
- Service Provision: To process your documents using Google Cloud Document AI and store results in Supabase.
- Account Management: To manage your subscription, credits, and access rights.
- Communication: To send transaction confirmations, invoices, and essential service updates.
- Security: To detect and prevent fraud, abuse, and security incidents.
3. Third-Party Service Providers
We share data only with trusted service providers necessary to operate our Service:
Supabase
Provides authentication, database, and storage infrastructure. Your data is encrypted at rest.
Supabase Privacy Policy →4. Data Retention
We retain your data only as long as necessary:
- Account Data: Retained while your account is active.
- Free Tier Documents: Automatically deleted after 7 days.
- Paid Tier Documents: Retained according to your plan limits.
- Payment Records: Retained by Stripe as required by financial regulations.
5. Your Rights (GDPR & CCPA)
Depending on your location, you may have the following rights:
- Right to access your personal data
- Right to correct inaccurate data
- Right to delete your data ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to opt-out of optional processing
To exercise these rights, please contact us or use the deletion tools in your account settings.
6. Cookies
We use essential cookies to maintain your session and security. We may use analytics cookies with your consent to improve our service. You can manage your preferences via our .
Contact Us
If you have questions about this policy, please contact us at privacy@example.com.